Is the price difference really justified?

What does “better customer service” mean? a 7/24 call center in India versus a human you can talk to face to face 5/8 in your home town? Somebody who read the repair manual yesterday versus somebody who knows what an impact wrench is, and uses it on a daily basis?

I don’t drive, so I don’t know what the cost of these things are: However, for normal road use, a set of tires should last at least 5 years, or 50,000 miles.

Oil changes should happen every 3,000 to 5,000 miles. How good is the oil that you get with your “free oil change?” Junkyard Sam’s used oil special?